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Booking/Deposits/Cancelltions

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Booking 

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Our booking policy protects both me and my business. When you book with Papillon, you must follow certain rules. I would like to take a moment to explain a few simple booking rules.

Deposits

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At Papillon, we require a deposit for all our appointments and lessons. This policy protects my business and me. We do not charge cancellation or late fees, but we do require a deposit.

 

For example, deposits for face makeup are typically 25% of the booking.

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Deposits are 100% non-refundable upon booking. There are no refunds on deposits. You can make changes and adjust timings up to 48 hours before the appointment.

 

If you need more time, please let us know! I'm happy to help.

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Cancellations/No Shows

Unfortunately, clients sometimes need to cancel their appointments. We completely understand. If you need to cancel, feel free to get in touch to cancel your appointment.

As stated above, we have a non-refundable deposit policy. We cannot refund deposits once booked.

Any last-minute cancellations will be blacklisted from booking in the future. This includes same-day cancellations and cancellations made just before the appointment. I kindly ask clients to give me at least 24 hours' notice before canceling.

All "no shows" will be immediately blacklisted and blocked from booking again.

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